Privacy policy

Privacy Policy for The Woodworker’s Daughter

Effective Date: January 24, 2023

At The Woodworker’s Daughter, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our store.

1. Information We Collect
When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. Additionally, when you make a purchase, we collect personal information such as your name, billing and shipping address, payment information (including credit card numbers), email address, and phone number.

Cookies and Tracking Technologies
The Woodworker's Daughter's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS. Cookies also help us improve your browsing experience and understand how you interact with our website.

2. How We Use Your Information
We use the information we collect to:

  • Fulfill your orders, process payments, and provide order confirmations.

  • Communicate with you about your order or respond to inquiries.

  • Screen orders for potential risk or fraud.

  • Send you marketing emails and SMS messages (if you’ve opted in).

3. SMS Text Messaging
If you opt-in to receive SMS messages from us, we may send you updates about your order status, abandoned cart reminders, promotional offers, and other relevant information. Message and data rates may apply depending on your mobile carrier.

SMS Best Practices:

  • We will only send SMS messages to users who have explicitly opted in.

  • You can opt out of receiving SMS messages at any time by following the instructions provided in our messages or by contacting us directly.

  • We will not share your SMS consent or phone number with third parties for their marketing purposes without your explicit consent.

4. Sharing Your Information
We share your personal information with third parties to help us use your information as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your personal information here.

Additionally, we use third-party services like Klaviyo for SMS messaging and email marketing. These third parties may have access to your personal information to perform these services on our behalf but are obligated not to disclose or use it for other purposes.

We may also share your information to comply with legal obligations or to protect our rights.

5. Your Rights
If you are a resident of certain territories, including the European Economic Area (EEA), you have the right to access the personal information we hold about you and request that it be corrected, updated, or deleted.

6. Data Retention
We will retain your order information for our records unless you ask us to delete this information.

7. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

8. Contact Us
For more information about our privacy practices, or if you have questions, please contact us at:

The Woodworker’s Daughter
Email: info@thewoodworkersdaughter.com

Address: 2 Old Balcom Farm Dr
Nashua, NH 03062